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Contact us

For quotation requests, partnership enquiries, or questions about a shipment in progress.

Request a quotation

Tell us your shipping requirement

We issue quotations on the next business day, covering cost and transit-time estimates. Submitting a request is free of charge.

Direct channels

Phone +62 21 4683 2728 Head office, East Jakarta. Email info@dmm.co.id For written enquiries with document attachments. Head office Pulogadung Trade Centre Blok 8A No. 21, Jl. Raya Bekasi KM. 21, Cakung, East Jakarta Near the Trans-Java toll road, Tanjung Priok Port, and Soekarno-Hatta Airport. Open in Google Maps.

We use your details only to prepare this quote. See our privacy policy.

Quotation process

After your form is submitted

  1. 01

    Request received

    We receive your requirement through the form or by email, and it is logged for follow-up immediately.

  2. 02

    Requirement assessed

    We assess the route, the cargo type, and the mode appropriate to your requirement.

  3. 03

    Quotation issued

    On the next business day you receive a quotation covering cost and transit-time estimates. Free of charge.

FAQ

Frequently asked questions

How long does a quotation take?

For standard routes, we issue the quotation on the next business day at no charge. Routes to remote locations require additional time, as access conditions must be assessed first.

Do you handle single-unit shipments?

Yes. Alongside large-scale project cargo, we handle individual shipments — particularly urgent replacement equipment.

Can goods be stored at a DMM warehouse first?

Certainly. Many clients store material in our warehouses and release it in stages as operations require. The 7,440 m² Central Warehouse Jakarta serves as the main consolidation point.

Are warehouses available outside Java?

Yes. We operate 18 active warehouses across 17 provinces, from Lampung to Jayapura. Stock at every branch is recorded in WIM, our inter-branch inventory system.

Can cargo be insured?

Yes. Cargo insurance is available for inland transportation shipments. State your insurance requirement on the form so it is included in the quotation.

How is shipment tracking handled?

Through the FSL tracking portal. Your team can check stage-by-stage status, movement history, and proof of delivery without contacting us.

Have another question? Send it via the quotation form or email info@dmm.co.id.